Service Thru Feeling Course

+60 16-332 4556
+60 12-200 2128

Sales Psychology Course

Retail Store Sales Skill Course

Service
Course

Communication
Course

Management & Leadership Courses

Who Must Attend?

Wants to achieve or exceed sales target

Wants to be a convincing sales personnel

Wants to be further enhance the sales skills

Wants to improve sales performance

Wants to be a professional & outstanding sales personnel

Wants to join into sales industry

Course Aim

Create Worth-of-mouth And increase “repeat purchase” by implementing service strategies!

Course Content

How to apply “STEI” services enhancement.

How to apply “STK” service info.

How to apply “STS” services lure.

How to apply “STE” service principle.

How to apply “STAS” service skill.

How to apply “STHT” service idea.

How to apply “STC” service system.

How to apply “ES” service surprise.

Course Benefits

Let the salesperson and all employees of the company…..

1. Fully understand the importance of customer service, and service is the cognition of sales repurchase.

3. Deeply understand the core connotation of high-quality customer service, so that it is valuable and meaningful to customers, the company, and yourself.

5. Accurately use customer service strategies to make the service truly meet customer needs and win customer loyalty.

2. Master how to deal with customer complaints, and be more willing to accept difficulties and challenges in service.

4. Improve the professional customer service image of individuals and companies, and gain the trust and respect of customers in an all-round way.