Sales Psychology Course
Service
Course
Communication
Course
Management & Leadership Courses
Who Must Attend?
All the junior and experienced sales professionals.
Front line staff, their supervisors and anyone else who has a stake in delivering exceptional customer service in the company.
Sales professionals with supervisory responsibilities at store level (retail supervisor/manager & operations manager).
Course Aim
Let the students have a more comprehensive understanding of sales psychology; let the students grasp the psychological needs of customers. As a result, students can provide the same standard of selling skills to meet customer needs, and retain customers, ultimately improving sales performance and profitability.
Course Content
Adjust sales mentality skills.
The Skills of Exploring Customers' Psychological Weaknesses.
Explore customer psychology and thinking skills.
Sales speaking skills that touch the hearts of customers.
Exploring Customer Type Coping Skills.
Sales Closing Skills.
Course Benefits
1. Enhance salesmen’s confidence in the company and products.
3. Master the thinking and coping skills of exploring customers
5. Let the salesperson see clearly the truth that customers often say that the product is expensive.
2. Let the salesperson see his own shortcomings and make the best use of his strengths.
4. Master the words to influence customers, so that customers’ desire to buy will increase rapidly.
6. Let the salesperson become a professional and valuable new salesperson.
If you face the following problems
If your sales staff has no idea how to perform an effective sales presentation, don’t be disappointed…
If the sales staff sales closing skill is poor , don’t worry…
If the sales staff presentation is boring and ineffective, don’t worry….
If the sales staff has problem to communicate with customers, don’t waste time to teach her/him…
If the sales staff always lost sales due to lack of sales presentation skill, don’t upset …
If the sales staff unable to break through the existing sales performance for years, don’t be disappointed…
If you are the boss, but not good in sales staff training, don’t be panic…
